Privacy Policy

Moment Portraits

1. Introduction

Moment Portraits is committed to protecting your privacy and handling your personal data responsibly and transparently. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, book a session, or use our services at our self-portrait photography studio in Amsterdam.

Moment Portraits processes personal data in accordance with the General Data Protection Regulation (GDPR / AVG) and applicable Dutch privacy laws.

2. What Data We Collect

We may collect the following categories of personal data:

– Contact Information: Name, Email address, Phone number.

– Booking Information: Session details, Studio selection, Booking preferences, Payment confirmation and transaction details.

– Photos: Images taken during your self-portrait session in the studio.

– Technical Data: IP address, Browser type and device information, Website usage data for analytics and performance improvements.

3. How We Use Your Data

We process your personal data for the following purposes

To manage your booking and provide the requested studio services.
To communicate with you regarding your session or customer support requests.
To deliver your photo gallery and related services.
To improve our studio experience, website functionality, and services.
To send newsletters, promotions, or special offers (only when you have given consent).

Personal data is processed based on one of the following legal bases under the GDPR: Performance of a contract (e.g., managing your booking), Legal obligation, Consent (e.g., marketing communications), Legitimate interest (e.g., service improvement and internal records).

4. Marketing Communications

If you subscribe to our Moment Inner Circle newsletter or provide consent during booking, you may receive promotional emails, updates, or special offers from Moment Portraits. You may unsubscribe from marketing communications at any time by: Clicking the unsubscribe link in the email, or contacting us directly. Withdrawing consent will not affect the legality of data processing prior to withdrawal.

5. How We Protect Your Data

Moment Portraits takes appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or misuse. These measures include: Secure cloud storage systems, Access control to personal data, Encrypted connections where applicable, Restricted access for authorized personnel only.

6. Sharing Your Data

We do not sell, lease, or trade your personal data. Your data may be shared with trusted third-party service providers only when necessary to deliver our services. These may include: Online booking platforms, Payment processors, Secure cloud storage providers, Email marketing services. These service providers process data on our behalf and are contractually obligated to handle your data securely and confidentially in compliance with GDPR.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

The right to access your personal data
The right to correct inaccurate or incomplete data
The right to request deletion of your data (“right to be forgotten”)
The right to restrict processing of your data
The right to object to data processing
The right to data portability

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Photos and Data Retention

Automatic Photo Processing: After your self-portrait session, photos are automatically transferred from the studio camera to our editing workflow. They may be processed using professional photo editing software before being uploaded to a secure online gallery for client access.
Photo Storage: Your photos are stored for 7 days following the session date.
After this period, the photos are permanently deleted and cannot be recovered. Clients are responsible for downloading their photos within this period
If you wish to request earlier deletion, you may contact us.

9. Internal Records and Legitimate Interest

Moment Portraits may retain limited internal records relating to client conduct or service usage where necessary to:

Protect the studio environment
Prevent misuse of services
Maintain safety for clients and staff
Protect legitimate business interests

Such processing is carried out under the “legitimate interest” legal basis of GDPR. These records are kept confidential, accessible only to authorized personnel, and retained only as long as necessary.

10. Cookies

Our website uses cookies to improve functionality, performance, and user experience. Cookies may collect information such as: Website usage statistics, User preferences, Device and browser information. You may disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.

11. Data Retention

We retain personal data only for as long as necessary for: Providing our services, Managing bookings, Complying with legal obligations (such as tax and accounting regulations). Photos are retained according to the period described in Section 8.

12. Changes to This Policy

Moment Portraits may update this privacy policy from time to time to reflect changes in legal requirements or service practices. The latest version will always be available on our website.

13. Contact

If you have questions about this privacy policy or how your personal data is handled, please contact:

Moment Portraits
Self-Portrait Photography Studio
Amsterdam, The Netherlands

Email: hello@momentportraits.nl
Website: www.momentportraits.nl